We have put a lot of effort into ensuring that our new site is a one-stop shop for young quality professionals. It is fully accessible on mobile and tablet devices, so the whole network can interact with each other whether you are at home or on the go.
We have also enabled you to decide your level of engagement within the Next Generation Network. You can get involved by mentoring young quality professionals, signing up to support networks, reviewing NGN documentation as part of our working groups. You can participate in the lively topics on our forum and see updates on specific Steering Committee projects like the Career Tree or E-Mentoring.
Our monthly bulletin, Connexions, has moved over to the new site. You can...
Lee Wood, NGN Steering Committee Web and Social Media Officer
gives us an insight into his role and what is going on behind the scenes.
Read more about Lee, or connect with him on LinkedIn and Twitter @CQINGN
Tell us about your roles and responsibilities?
Within the Next Generation Network steering committee I am the web and social media officer. I help in creating content for the network, as well as maintaining our microsite and social media accounts.
What made you choose your role?
When I first heard the NGN were recruiting for a steering committee it appealed to me as I was actively looking for a way to give back to the profession I am passionate about. The opportunity came at the perfect time for me, and as soon as my interview had finished I knew...
"Without a standard there is no logical basis for making a decision or taking action."
Joseph Juran was a pioneer of modern quality teachings, specialising in the management of quality. He conducted seminars for top and mid-level management, providing guidance and emphasis on how critical their role is in the promotion of Quality.
His classic book, the Quality Control Handbook, is still a standard reference for quality managers, and his belief that Quality doesn’t happen by accident made him one of the first to write about the cost of poor quality. His philosophical approach to cross-functional management was documented in the trilogy, which comprised of three managerial processes: quality planning, quality control, and quality improvement....
The nature of my job requires me to audit many suppliers, and during these audits the topic of continuous improvement always crops up. I often find that organisations have started process improvement projects and written control plans without having mapped out the process first.
In order to be able to write an effective control plan, firstly we need to be able to understand its current state and capabilities.
Creating a map enables us to detect where delays and errors occur within a process, and put in place any corrective actions the operators can take to ensure the product is right before dispatch to the customer.
It makes the work more visible and helps to evidence the need for improvement. It also measures the effectiveness of the current state. Al...