It’s May 15th 2017 and I walk into the Diagnostics Development company for the first time as an employee, it was an exciting day for me, new job, new team to integrate myself into and the challenge for this experienced manufacturing quality professional to apply my skills to the Life Science Industry.
The company are now moving forward offering partnerships for Assay Design and Development with a goal of performing under industry standard product development practices ISO13485:2016 Quality Management System and applicable regulatory requirements to overall reduce risk to commercial partners. ENTER ME!
When I set about my plan of action to gain certification to ISO13485:2016, the first thing I need to do was “get everyone on board”. Always a good place to...
Earlier this year I had the great honour of being confirmed as a Chartered Quality Professional, Fellow. From when I joined the CQI back in 2012 this is something I had always aspired to and set myself the ambitious goal of getting there as soon as I could.
I have been through all the CQI main grades through the years, from ACQI to PCQI to MCQI to now FCQI. I feel that each stage it reflected my growing maturity as a quality professional and although no job has ever yet required this of me, I feel that this has given me an extra story to tell that has allowed me to progress in my career.
I first of all chose my two referees, who I informed of my intentions to apply for a Fellow upgrade, they were very supportive and agreed to be listed. Then application...
If you view the world from the perspective of those you are attempting to influence, you are far more likely to succeed.
The ability to effectively influence others has long been recognised as a key attribute of successful workplace leaders. Indeed, in a recent survey conducted across the Chartered Quality Institute’s Next Generation Network, influencing was identified as one of the skill areas that respondents felt they would benefit most from developing.
The network is made up of young professionals under the age of 35 and the respondents from this group ranked influencing skills highest in terms of value to their organisation – higher than decision-making, coaching and other leadership skills. Overall, influencing was one of the areas they believed...
The BBC’s GCSE Bitesize pages summarise the main topics GCSE qualification addresses. The GCSE is the qualification taken by 15 and 16-year olds as foundation learning. Regarding the topic ‘quality’ the qualification is supposed to provide some basic understanding, however what our next generation of employees is being taught about quality might not be what quality professionals understand as ‘quality’.
Below are some points extracted from the GCSE Bitesize pages that can prove concerning:
1. The subject Quality is placed under Business Studies and its sub-category ‘production’.
There is no mention of quality related to other subjects such as Design and Technology.
My Journey into Quality by Ashleigh Pritt - My name is Ashleigh Pritt and I am 22 years old, I work for Jacobs within the Nuclear Sector. I first started my journey into quality by applying for various work experiences within the local area. I participated in Jacobs’week-long work experience programme –designed to provide insight into the different disciplines within engineering such as project management, mechanical engineering, electrical engineering as well as quality. I completed the work experience at Jacobs and returned in subsequent school holidays for experience within the Quality Department. I applied to Jacobs and initially joined the company...
Up a little earlier this morning, the time difference between Japan and the UK doesn’t feel great at 5.30am but I know it’s worth the effort; speaking to our colleagues on a video conference is much more personal and productive than email. As the UK section of the global quality team I am there to share information, ideas, failures and improvement strategies, we also, just as importantly, have a chat about our weekends, maybe even share a joke or two. Quality professionals can be funny too. After the VC has wrapped up there’s just enough time to get a cup of tea, check the daily Quality KPI’s and head over to the production meeting to...
In January 2017, I identified the need for a mentor. This was due to the fact that at my place of work, I was the only person working on Quality Management Systems. This made it hard for me to learn and develop as a Quality Professional. It also made me doubt myself and my abilities as I always felt I was fighting a losing battle alone.
Therefore, I raised my concerns, and my solution of a mentor to my Line Manager who agreed it would benefit me, and the company. I used the CQI “find a consultant page” and came across Jennie Clark. It was agreed that Jennie and I would have mentoring sessions once a month.
The structure of the day:
The standard set up we agreed was that in the morning we would discuss QA related issues that had occurred within...
Early in 2017 I was approached to see if I would be interested in taking on a contract to provide mentorship to a relatively young female Quality Manager working in a predominantly older and male environment. The brief which was given was to provide her with support ‘on quality related issues because we don’t have anyone to do that’ and through this to help her grow and develop her inter-personal skills. I’d been found via the CQI Management Consultant’s Register – a register which is sadly disappearing.
I’ve worked in Quality for many years now and this work presented me with an interesting challenge – my day to day work is taken up with undertaking 3rd party certification body audits, delivering improvement projects for consultancy clients and...
I have to admit, it makes me physically cringe every time. A CV crosses my desk for an experienced quality manager who has been ‘responsible for maintaining 9001 accreditation’. An exciting new tender comes my way, but I’m required to provide evidence of our ‘accreditation to 9001:2000’.
“No!” I want to shout. I reach for a pen, cross out ‘accreditation’ and write ‘certification’ in big bold capitals. I know no one will ever see it, but it makes me feel better.
For those who are wondering if I’ve lost it right now, let me try to explain.
As a business (in whatever sector), we implement a management system that is compliant to 9001 or similar. That implementation is audited by a certification body, who issues a certificate. The business is...
The Next Generation Network continues to be the voice of young quality professionals for the CQI.
2017 was another successful year for the Network with the delivery of new campaigns, materials and promotion at lots of events. The following is the summary of the years activities
NGN Strategy & Projects:
Each year the NGN Steering Committee outline a project plan and strategy for the year. Our approach for 2017 was very much focussed around the tag line “Just do it” with our intentions being driven around quick wins.
Support to other SIGs:
In 2017, we have continued to support the other special interest groups of the CQI including delivering projects such as a website for the DEMSIG and supporting them at the annual event at CQI headquarters in London.